Shipping Policy

1. Serviceability & Delivery Locations

We ship across India through our courier partners. If your PIN code is unserviceable, we'll contact you to arrange an alternative or issue a full refund.

2. Dispatch

Orders placed before 3:30 PM IST on a working day are dispatched the same day; orders placed after the cutoff, or on Sundays/public holidays, are dispatched the next working day.

3. Delivery Time

• Delivery typically takes 3–5 working days nationwide from dispatch.
• We don't ship or deliver on Sundays or public holidays.
• During high-demand periods, shipments may be delayed by a few days.

4. Shipping Charges & COD

• Shipping is free across the store — no minimum order.
• Cash on Delivery is available with a flat ₹49 COD handling charge, shown at checkout. Prepaid orders have no extra charges (and get an extra 10% off).

5. Order Tracking

Once your order ships, we share tracking details with you by email or SMS so you can follow its progress.

6. Failed Delivery Attempts

If a delivery attempt fails (address not found, no one available to receive, or the courier can't reach you), the courier will re-attempt delivery. If delivery still can't be completed, the order is returned to us — we'll contact you to reship it or issue a refund as per our Return & Refund Policy.

7. Delays

While we aim to meet estimated timelines, delivery may be affected by courier delays, weather, or circumstances beyond our control. If there's a significant delay with your order, we'll reach out by email or phone.

8. Contact

For shipping questions: support@libertyleathers.in or 9812067301.